Frequently Asked Questions

Frequently Asked Questions (FAQ)

Clear answers about how Binaxpay Beauty governs operations across tenants while keeping day-to-day business execution simple.

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Verification quick checks

1Confirm route domain and middleware chain first
2Confirm active business context before role checks
3Confirm plan entitlement and module visibility
4Confirm final state change and log evidence

Common failure modes

Expected menu item missing due to route/user-type/context filters
Logged in but blocked by area middleware mismatch
Operational fix done but status not updated in source module
Billing mismatch due to appointment-service-billing chain misalignment

Platform Overview

3 Questions

Binaxpay Beauty integrates HR, governance, payroll, compliance tracking, resource management, and tenant-scoped permissions into one ecosystem rather than isolating booking functionality.

Yes. The architecture supports freelancers, single-branch salons, and multi-branch clinical operations with equal structural integrity.

Through state-driven lifecycle tracking, role-based permissions, tenant scoping, and system logs attached to major transitions.

Security, Scheduling, and Operations

7 Questions

Only authorized roles (Owner, HR Manager) may access secure vault content. Access is permission-gated.

Resource locking, buffer rules, staff availability enforcement, and capacity constraints prevent overlapping misuse.

Yes. Document expiration reminders and compliance notifications are triggered before deadlines.

Yes. Providers can require manual approval or disable client booking entirely.

No-shows are logged, tracked per client, and can influence operational decisions.

Identity, business, service, appointment, billing, and governance lifecycles are explicitly defined and traceable.

Platform-level billing governance is controlled by Super Admin, while business-level financial operations remain tenant-scoped.

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